Terms and Conditions of Sale

Welcome to our e-commerce website! Before proceeding with your purchase, we kindly ask you to carefully read the following Terms and Conditions of Sale. Purchasing our products implies full acceptance of these terms.

1. Subject of the Contract
The sales contract concerns the purchase of food products, such as olive oil, pasta, and other similar items, available on our website. The contract is considered concluded when the customer receives the order confirmation via email.

2. Prices and Availability
Product prices are indicated in euros and include VAT. Products are subject to availability; in case of stock depletion, the purchase will be canceled and the customer will be promptly notified.

3. Payment Methods
Payments can be made via credit cards, PayPal, or other methods indicated on the website. Payment must be made at the time of the order.

4. Shipping and Delivery
Delivery times vary depending on the destination and the selected shipping method. Once shipped, you will receive an email with the tracking number to monitor your order. Delivery will be made in secure packaging to preserve the quality of the products, especially the olive oil.

5. Warranty and Quality
Our products are carefully selected to ensure quality and freshness. In case of damaged or defective products, a refund or replacement can be requested.

Right of Withdrawal

6. Right of Withdrawal
The consumer has the right to withdraw from the purchase contract without providing any reason, within 14 days from the receipt of the goods (e.g., olive oil, pasta). To exercise the right of withdrawal, the customer must send a written communication via email or use the withdrawal form available on our website.

7. Effects of Withdrawal
In case of exercising the right of withdrawal, the customer will be refunded the amount paid for the purchased products (including any initial shipping costs) within 14 days from the return of the products. The products must be returned in the same condition in which they were received, with original packaging intact and without signs of use.

8. Exceptions to the Right of Withdrawal
The right of withdrawal does not apply to food products that have been opened or damaged after delivery, such as olive oil or pasta. In case of return of such products, they must be unopened, with intact labels and no signs of use.